Walkabout Gourmet Adventures



Guided Walking Holidays

your privacy


Privacy Policy

In planning your trip, it is necessary for Walkabout Gourmet Adventures to collect and store your personal information. Your personal information is also collected when you subscribe to our newsletter or make an online enquiry via the website or by email. Relevant personal information may be disclosed to third parties that provide goods or services while you are travelling (e.g. hotel, transportation).

Beyond this use we promise to protect this information and ensure its confidentiality. We agree not to sell or exchange this information with anyone. The Privacy Policy may change without prior notice.

The below information was last updated on 26 August 2019. If you have any questions or concerns in relation to our Privacy Policy, please feel free to
contact us by email or by telephone on +61 (0)2 9871 5526

Privacy policy statement

Walkabout Gourmet Adventures is committed to protecting your privacy and using technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Walkabout Gourmet Adventures website and governs data collection and usage. By using the Walkabout Gourmet Adventures website, you consent to the data practices described in this statement.

Collection of your Personal Information

Walkabout Gourmet Adventures collects personally identifiable information, such as your e-mail address, name, home address or telephone number.

There is also information about your computer hardware and software that is automatically collected by Walkabout Gourmet Adventures. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Walkabout Gourmet Adventures for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Walkabout Gourmet Adventures website.

Walkabout Gourmet Adventures encourages you to review the privacy statements of websites you choose to link to from Walkabout Gourmet Adventures so that you can understand how those websites collect, use and share your information. Walkabout Gourmet Adventures is not responsible for the privacy statements or other content on websites outside of the Walkabout Gourmet Adventures.

Use of your Personal Information

Walkabout Gourmet Adventures collects and uses your personal information to operate the Walkabout Gourmet Adventures website and deliver the services you have requested. Walkabout Gourmet Adventures also uses your personally identifiable information to inform you of other products or services available from Walkabout Gourmet Adventures and its affiliates. Walkabout Gourmet Adventures may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Walkabout Gourmet Adventures does not sell, rent or lease its customer lists to third parties. Walkabout Gourmet Adventures may share data with trusted partners to help us send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Walkabout Gourmet Adventures, and they are required to maintain the confidentiality of your information. Walkabout Gourmet Adventures does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Walkabout Gourmet Adventures keeps track of the websites and pages our customers visit within Walkabout Gourmet Adventures, in order to determine what Walkabout Gourmet Adventures services are the most popular. This data is used to deliver customized content and advertising within Walkabout Gourmet Adventures to customers whose behaviour indicates that they are interested in a particular subject area. Walkabout Gourmet Adventures websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

welcome(a) conform to the edicts of the law or comply with legal process served on Walkabout Gourmet Adventures or the site;

welcome(b) protect and defend the rights or property of Walkabout Gourmet Adventures; and,

welcome(c) act under exigent circumstances to protect the personal safety of users of Walkabout Gourmet Adventures, or the public.

Use of Cookies

The Walkabout Gourmet Adventures website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Walkabout Gourmet Adventures pages, or register with Walkabout Gourmet Adventures site or services, a cookie helps Walkabout Gourmet Adventures to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Walkabout Gourmet Adventures website, the information you previously provided can be retrieved, so you can easily use the Walkabout Gourmet Adventures features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Walkabout Gourmet Adventures services or websites you visit.

Security of your Personal Information

Walkabout Gourmet Adventures secures your personal information from unauthorized access, use or disclosure. Walkabout Gourmet Adventures secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other Web sites, details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support staff.

Sensitive Information

We will only collect your sensitive information with your consent and where information is reasonably necessary for one or more of our functions or activities.

We will only use and disclose your sensitive information for the primary purpose for which it was collected or a purpose that is directly related to this primary purpose and is reasonably expected, and you consent to the use and disclosure on this basis. If for example we have collected information about any medical conditions you are suffering, then you consent to us disclosing this information to our service providers (for example hotels and restaurants) if they reasonably have a need to know such information in order to safely supply services for your benefit.

Otherwise, we will not collect, use or disclose sensitive information about you unless required to do so by law. In this Policy, "sensitive information" has the same meaning as defined by section 6 of the Privacy Act. Sensitive information may include your health information.

European & UK Residents - GDPR

If you are a resident of the European Union (or following Brexit, you are a resident of the UK and the UK has laws equivalent to the GDPR in effect) you have certain rights and protections under the General Data Protection Regulations (or the UK equivalent) (GDPR) regarding the processing of your personal data. This section sets out the additional information that we are required to provide to you under the GDPR. Please note that references to the GDPR also includes references to any UK equivalent.

Where the GDPR applies, the meaning of "personal information" has the same meaning as "personal data" and the meaning of "sensitive information" will apply as information concerning the processing of special categories of personal information ("sensitive data") under the GDPR.

For the purposes of the GDPR we will either be the "data processor" or "data controller" for any personal information you provide to us in connection with our relationship. The precise role we will be assuming is dependent on the context of our relationship with you and the purpose of the processing being undertaken.

Under the GDPR, use of personal information must be based on a legal basis and we are required to provide you with information about this use. We rely on lawful means of processing your personal data, including the following:

welcomewhere it is necessary to fulfil a contract with you. This includes where we collect your personal data to enable us to provide you with our services;

welcomewhere you have given us valid consent to use your personal data. We will rely on that consent and only use the personal data for the specific purpose for which you have given consent.;

welcomewhere it is to further our legitimate interests which could include, maintaining a database of customers to market services, usage statistics, analytics and internal analysis so we can improve our services to you.

We note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. If you need details about the specific legal ground Walkabout Gourmet Adventures is relying on to process your personal data, please contact us (details below).

You acknowledge that we may transfer your personal information (including sensitive information) outside of the EU where the transfer is necessary for:

welcome(a) the performance of a contract between you and us (for example where we have contracted directly with you to deliver travel arrangements and we transfer your personal information to a hotel based outside of the EU to fulfil our obligations to you); or

welcome(b) putting in place or the performance of a contract concluded in your interest (for example where we have a contract in place with a hotel which was concluded for your benefit and we provide the hotel with your personal information so that contract can be performed).

Your rights as an EU or UK resident

Under certain circumstances or if you are a resident of the EU or UK, you have various rights under the GDPR in relation to your personal information, including the:
welcomeRight to be informed;
welcomeRight of access;
welcomeRight to rectification;
welcomeRight to object/ withdraw consent;
welcomeRight to restriction of processing;
welcomeRight to erasure or to be forgotten;
welcomeRight to data portability; and
welcomeRight not to be subject to automated processing.

To exercise any of these rights please contact Walkabout Gourmet Adventures via the contact details set out below

Withdrawing your consent to processing

You can withdraw your consent to our collection or processing of your personal data. You can do so by contacting us or by opting out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. If you withdraw your consent to the use of your personal data, you may not have access to our services and we might not be able to provide you with our services. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent. For example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.

We comply with the GDPR protection directives set out by the EU and UK regarding the collection, use and retention of personal data from EU member countries and the UK. All personal data that we process is treated as confidential. It is stored securely and is only accessed by authorised personnel. Our collection is limited in relation to what is necessary and for the purpose for which the personal data was given

How long do we keep personal information?

Where we process your personal information, we will only keep the personal information for so long as is necessary for the purpose for which the personal information was collected.

Changes to this Statement

Walkabout Gourmet Adventures will occasionally update this Statement of Privacy to reflect company and customer feedback. Walkabout Gourmet Adventures encourages you to periodically review this Statement to be informed of how Walkabout Gourmet Adventures is protecting your information.

Contact Information

Walkabout Gourmet Adventures welcomes your comments regarding this Statement of Privacy. If you believe that Walkabout Gourmet Adventures has not adhered to this Statement, please contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.


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