Last updated: January 17, 2026

Walkabout Gourmet Adventures Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

This policy applies to our website, booking forms, newsletters and all interactions you have with us.

1. What personal information we collect

We may collect personal information including:

• Full name

• Contact details (email address, phone number, postal address)

• Passport details (where required for international travel)

• Emergency contact details

• Payment details (processed securely via third-party providers)

• Health or mobility information only where relevant to your participation in a walking tour

• Dietary requirements

• Travel preferences

• Communications with us (emails, enquiries, feedback)

• Website usage data (via cookies and analytics tools)

We only collect information that is reasonably necessary to operate our tours and provide our services.

2. How we collect personal information

We collect personal information when you:

• Make an enquiry or booking

• Complete an online form

• Subscribe to our newsletter

• Make a payment

• Travel with us on a tour

• Interact with our website

• Communicate with us by phone or email

We also collect some information automatically through our website using cookies and analytics tools (see section 9).

3. Why we collect personal information

We collect and use personal information to:

• Process bookings and payments

• Organise and deliver walking tours

• Communicate with you before, during and after your journey

• Manage health, safety and emergency requirements

• Send newsletters and tour updates (you can unsubscribe at any time)

• Improve our tours, services and website

• Meet legal and regulatory obligations

4. Health and fitness information

Some of our tours involve walking in remote or rugged environments.

We may request limited health or mobility information solely to assess tour suitability and ensure guest safety.

Providing this information is voluntary, however if you choose not to provide relevant details, we may be unable to confirm your participation in a tour.

5. Photography and marketing

During our tours, photographs or short videos may be taken for promotional purposes.

If you prefer not to appear in any marketing material, you can let us know at any time before or during the tour and we will respect your wishes.

6. Disclosure of personal information

We may share your personal information with trusted third parties only where necessary, including:

• Accommodation providers

• Local guides and transport operators

• Payment processors

• Email marketing platforms

• Website and booking service providers

We do not sell your personal information.

7. Overseas data storage

Some of our service providers (such as booking platforms, email services or analytics tools) may store or process data outside Australia.

We take reasonable steps to ensure that overseas providers comply with privacy standards consistent with Australian law.

8. Marketing communications

If you subscribe to our mailing list, we may send you newsletters and tour updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We do not send SMS marketing.

9. Cookies and website analytics

Our website uses cookies and similar technologies to:

• Understand how visitors use our website

• Improve website functionality

• Analyse traffic and performance

We use tools such as Google Analytics and Meta (Facebook) Pixel.

You can adjust your browser settings to refuse cookies, though this may affect some website functionality.

10. Accessing and correcting your information

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

To do so, please contact us using the details below.

11. Data security and retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.

We retain personal information only for as long as necessary to fulfil its purpose, comply with legal requirements, or manage ongoing relationships with guests.

12. Children’s privacy

Our tours are designed for adults aged 18 and over.

We do not knowingly collect personal information from children.

13. Complaints

If you have a concern about how we handle your personal information, please contact us.

We will respond promptly and work to resolve the issue.

If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

14. Contact us

For privacy enquiries, access requests or complaints:

Walkabout Gourmet Adventures Pty Ltd

Email: info@walkaboutgourmet.com

Phone: +61 (0)461 277 612